INFO PASSENGERS

Useful information and safety on board

Our FAQ section does provide rapid information to the most common questions that we happen to have to answer, a swift service aimed at giving passengers the necessary training to travel together with Aliblue Malta. Fly in all serenity constitutes adapt to international procedures internazioni security. Each airline is required to enforce precise regulations in order to safeguard the security of its passengers and crew. On this page you will find all the necessary information in order to avoid any problems in the process of boarding.

ON BOARD OF OUR AIRCRAFT

In addition to flight and baggage transportation, as part of our standard service we offer a full catering service.
Flights Aliblue Malta can carry folding wheelchairs for patients partially ambulatory and other basic necessities such as medical oxygen (prescription). Please contact our customer service who will gladly help you.
In order to ensure the safety of the unborn, Aliblue Malta not accept boarding for women within the first three weeks of pregnancy, at the same time you request a disclaimer in which passengers must provide detailed information about his well-pregnant. All this in order to ensure maximum protection.
Aliblue Malta accepts the flight of children in autonomy must be accompanied by another person for the request comprehensive custody declaration by at least one parent of the child / teenager, passengers will not be accepted without this documentation even if in the presence of a aduto that not the parent of that.

RESERVATIONS: RIGHTS AND DUTIES

Aliblue Malta does not offer refunds, unless the flight is canceled or significantly re-programmed by us before the day of travel. However, you can make changes to your itinerary or passenger in the booking. In the event of a death of a close relative (mother, father, brother, sister, grandparent or child) within fourteen days of travel we will, at the discretion of the Company, to reimburse, on request to our office.
Sometimes, due to adverse weather conditions, it can happen to fail to ensure a safe trip by plane, in such circumstances we will try as soon as possible respecting faithfully about flight safety to offer the service, but we advise all our guests to take out travel insurance that covers them for delays and cancellations in due to bad weather.
The price of tickets Aliblue Malta include the costs of government taxes and airport charges, Offir an all inclusive service allows us to guarantee security and efficiency.
There is no charge for the use of online services. You can also book a ticket on the phone with Customer Service Aliblue Malta at +39 0918777760 or at the airport at our ticket by paying an additional fee pike.
We are an airline friendly and understand that such errors can happen. If you make a mistake on the ticket you can be resolved by contacting our helpline.
Credit cards, checks, virtual currency etc ... We can accept: Visa, Visa Debit, Mastercard, E-money.
You can change a name on a booking up to 12 hours before departure during office hours Aliblue Malta, it will be applied to a surplus of € 25 to support administration costs. Please contact our customer service at +39 0918777760, we will be happy to help.
You can book your flight up to 2 hours before the scheduled time of departure. You can do this through the website or through our customer service.
Rates are not redeemable by Aliblue Malta, although changes can be made on various types of rates. Refunds are given at the discretion of the company.

LUGGAGE AND REGULATIONS

Included in the cost of Malta flights Fly offers the opportunity to bring one carry-on up to a maximum of 5 kg. It also get a hold baggage of 15kg.
Aliblue Malta leaves full discretion to passengers, however, advisable to take out travel insurance for all luggage carried.

There are elements categorically prohibited in the cabin of an airplane. Customers are asked to remove these items from their hand luggage. The following items can not be brought on board our aircraft:

Chemical and toxic substances. Any chemical or toxic substances which pose a risk to the health of passengers and crew or the safety of aircraft or property including:

cids and alkalis (eg batteries "wet"), Corrosive or bleaching substances (eg mercury, chlorine) Disabling or incapacitating sprays (eg mace, pepper spray, tear gas, fire extinguishers, Infectious or biological hazardous material (eg infected blood, bacteria and viruses), Material capable of spontaneous combustion, poisons, Radioactive material (medicinal or commercial isotopes).

Any blunt instrument capable of causing injury, including, but not limited to:

Baseball and softball, Billiard cues, snooker and pool cues, Clubs or batons - rigid or flexible (eg billy clubs, blackjacks and batons), Fishing rods, Golf clubs, Martial arts equipment (eg brass knuckles, mazze), Skateboards.

Firearms and weapons in general. Any object capable, or appearing capable of firing a projectile or causing injury as:

Air pistols / rifles and shotguns, All firearms (pistols, revolvers, rifles, air rifles, shotguns, etc.) Ball bearing guns, Components of firearms (excluding telescopic sighting devices and sights), crossbows, Industrial Bolts, Lighters shaped like a firearm, Replica and imitation firearms, Rocket launcher guns, Stun or shocking devices, Toy guns of all types, Sharp weapons and sharp objects

Pointed or bladed articles capable of causing injury including:

Arrows and darts, Axes and hatchets, Corkscrew, Harpoons and spears, Cutlery and knives, Hypodermic syringes (unless for a medical purpose ascertained), Ice skates, Knives, including ceremonial knives, with blades of more than 6 cm, made of metal or of any material, Lockable or flick knives with blades of any length, Machetes and cleavers, Open razors and blades (excluding safety or disposable razors with blades enclosed in cartridge), Rapier swords and sticks, scalpel, Scissors with blades more than 6 cm in length, tensile that have the potential to be used as weapons of tip or cutting (eg drills and drill bits, box cutters, utility knives, all saws, screwdrivers, crowbars, hammers, pliers, wrenches, soldering).

Explosives and flammable substances. Any explosive or highly combustible substance which poses a risk to the health of passengers and crew or the security / safety of aircraft or property, including, but not limited to:

And aerosol spray paint, Alcoholic beverages exceeding 70% by volume (test 140%), ammunition, detonators, Detonators and fuses, Explosives and explosive devices, Fireworks, flares in any form and other pyrotechnics (including party poppers and toy caps), Flammable liquid fuel (petrol / gasoline, diesel, lighter fluid, alcohol, ethanol), Gas cylinders (for example butane, propane, acetylene, oxygen in large quantity, Grenades of all types, Safety does not match, Replica or imitation explosive material or devices, Smoke canisters or cartridges.

There are items for which it is prohibited transported in checked luggage. Customers are asked to remove items from their luggage. The following items should not be placed in hold baggage:

Corrosive materials (for example mercury or batteries), Explosives (eg detonators, fuses, grenades or mines) Flammable gases (eg propane, butane) Flammable liquids (such as gasoline or methanol) Flammable solids and reactive substances (eg magnesium, kindle fire, fireworks or rockets), Oxidants and organic peroxides (such as bleach kit) Radioactive material (eg medicinal or commercial isotopes), Toxic or infectious substances (such as rat poison or infected blood).

Items not recommended for transportation as checked baggage, the following list shows the objects that are not recommended for transport as hold baggage: bottles, Commercial samples of value, Crockery, ornaments, etc., glassware, Hat boxes (cardboard variety), lampshades, Musical instruments, without hard shell, Overpacked objects and / or anything that requires binding to hold together as a result of overpacking, Precision instruments, Televisions, VCRs, tape recorders, computers, compact disc players and other portable objects of this nature, Wicker baskets for work or items of a similar nature.

A small folding stroller is acceptable for transport in addition to the normal luggage. It will be not charged in that effect.
Some electronic devices can affect the navigation systems and communications of the aircraft are not allowed.
Aliblue Malta shall not be liable for any loss or damage to such valuables / brittle. Laptops and cameras should always be taken as hand luggage and not checked in as hold baggage aircraft.
Community rules on liquids apply to all passengers traveling from any European airport, regardless of their destination. The rules ensure that limited quantities of liquid must be held in individual containers not exceeding 100 ml (about 3.5 fl. Oz).
Shampoos, lotions, creams, toothpaste, hair gel and hair spray, perfume, cosmetics such as mascara and lip gloss, water and other drinks, soups and syrups and other items of similar consistency. All liquid containers must be carried in a separate clear plastic bag that does not exceed 20 cm x 20 cm or equivalent to one liter capacity. Items must fit in the bag comfortably and the bag must be completely closed.
Yes. Essential medicines in liquid form (prescription or over the counter) may be carried in hand luggage. However, it is possible that passengers may be required to prove that the drug is for a single trip and you need during the flight. Medications in liquid form may not be carried in hand luggage as usual as long as they fit in a bag no larger than 56 cm x 45 cm x 25 cm.